Froggy's Lair takes great care to ensure that the frogs you order arrive safely and in healthy condition. If regrettably your frog(s) arrives deceased, we will ship frog replacements. Upon arrival, it can take up to two weeks for your frogs to recover from shipping stress and "settle" into their new home. If they do not survive that period, we will issue you a gift certificate to get an African Dwarf Frog locally to you.Complete Frog Loss Form to start the replacement process here > https://froggyslair.com/pages/frog-loss-form
Froggy's Lair encourages our retailers to have generous frog warranty policy. Please check with your local store on their frog warranty policy.